Family gathering around a table, talking calmly

Family Transition Support · Petaling Jaya

A steadier way through family change

Hearthlink offers practical, educational workshops and shared planning sessions to help families communicate more clearly and organise everyday information during periods of transition. No advice, no representation — just calm, well-structured support.

Book a Session See Our Programmes

+60 3 7875 4610 [email protected] Petaling Jaya, Selangor

What We Offer

Programmes to support your family

Each programme is purely educational — no legal advice, no counselling. We help families build practical skills and organise their own information. For formal matters, we always point you to the right professionals.

Calm Conversations Workshop

A skills-based workshop where family members learn simple frameworks for listening well and speaking calmly during a time of change. Includes guided practice and a take-home reference guide. This is education, not counselling or personal advice.

Practical listening and speaking frameworks
Guided group practice in a comfortable setting
Take-home guide included

RM 560 Enquire

Shared Planning & Records Organisation

A practical session that helps your family gather and arrange everyday documents and shared information into one clear, labelled folder. We focus on organisation and coordination only, and we point you to the right professionals for anything formal. Templates and checklists included.

Organise everyday household documents
Ready-to-use templates and checklists
Signposting to professionals for formal matters

RM 2,000 Enquire

Continuing Family Coordination Programme

A multi-session programme blending communication workshops, shared planning conversations, and organisation of everyday family information. Built to support respectful, steady coordination over time. Includes a family binder and follow-up check-ins for factual matters.

Multiple sessions tailored to your pace
Family binder with organised records
Follow-up check-ins for factual coordination

RM 4,450 Enquire

Why Hearthlink

A calm space built around your family

We built Hearthlink around the idea that families deserve steady, factual support — not pressure, not promises. Everything we do is educational, structured, and grounded in care.

Education, Not Advice

We teach frameworks and organise information. We do not provide legal, financial, or therapeutic advice, and we always direct you to qualified professionals when formal support is needed.

Grounded in Respect

Every session is designed to support all members of a family equally. We keep the tone even-handed, the space non-judgmental, and the pace suited to your family's needs.

Clear, Practical Outputs

You leave each session with something tangible — a filled-in guide, an organised folder, or a shared checklist — not just general impressions.

Local & Accessible

Based in Petaling Jaya, we understand the context and practical realities families in the Klang Valley navigate. Sessions are held in a quiet, private setting.

Your Privacy Matters

What families share in sessions stays within the room. We handle all information with care and do not pass it on to third parties without clear consent.

Signposted Pathways

We help you know where to go next. Every programme includes pointers to the appropriate solicitors, mediators, or government bodies relevant to your situation.

Ready to find a steadier footing together?

Reach out to talk through which programme fits your family's situation. There is no pressure and no commitment — just a quiet conversation to see how we might help.

Book a Session View All Programmes

+60 3 7875 4610 [email protected]

Common Questions

Frequently asked questions

Some of the questions families most often ask before reaching out to us.

What exactly does Hearthlink do?

We offer educational workshops and practical coordination sessions for families going through a period of change — such as a separation, a household restructure, or a significant life event. We teach communication frameworks, help organise everyday documents, and support families in coordinating shared information. We do not provide legal or therapeutic advice.

Is this the same as family counselling or mediation?

No. Our programmes are purely educational and organisational. We teach communication skills, not therapeutic techniques, and we do not facilitate formal legal agreements. If counselling or mediation is what you need, we can point you to the right practitioners in Malaysia.

Do all family members need to attend together?

For most of our programmes, attending together works best because the exercises are designed around shared communication. However, some parts of the records organisation session can be done by one person on behalf of the family. When you get in touch, we can discuss what works for your situation.

How long does each programme take?

The Calm Conversations Workshop is a single half-day session (approximately three to four hours). The Shared Planning & Records Organisation session typically runs around two to three hours. The Continuing Family Coordination Programme is spread across multiple sessions over several weeks, depending on your family's pace.

Where are sessions held?

Sessions are held at our office at 68, Jalan SS2/24, 47300 Petaling Jaya, Selangor. The space is private, quiet, and designed to feel comfortable. If remote attendance is needed for part of a session, do mention this when you enquire.

Will what we share be kept private?

Yes. We take confidentiality seriously and handle all information shared during sessions with care. We do not pass on personal details to third parties without your knowledge and consent. You can read our full Privacy Policy for details.

What is the fee structure and how do I pay?

Our three programmes are priced at RM 560, RM 2,000, and RM 4,450 respectively. Payment can be arranged via bank transfer prior to the first session. We will confirm payment details when you book. If you have questions about what is included, please ask when you get in touch.

Find Us

Our location in Petaling Jaya

68, Jalan SS2/24, 47300 Petaling Jaya, Selangor, Malaysia

Get in Touch

We'd be glad to hear from you

Fill in the form below or reach out directly. We will get back to you within one working day to discuss how we can help.

Contact Details

Phone
+60 3 7875 4610
Email
[email protected]
Address

68, Jalan SS2/24
47300 Petaling Jaya
Selangor, Malaysia
Working Hours

Monday – Friday: 9:00 am – 6:00 pm
Saturday: 9:00 am – 1:00 pm
Sunday & Public Holidays: Closed